Item Damaged?

• If you receive a damaged item, please contact us immediately or within 10 days of receiving the product.
• o be eligible for a return due to damage, photographic evidence of the damaged item and its packaging is required.
• Contact our customer support team at here to initiate the return process.

Return Eligibility

• • Items damaged due to misuse, improper handling, or negligence on the customer’s part will not be eligible for returns.

Refunds/Replacements

• • Upon receiving and verifying the damage, Wrong prescription ; we will provide instructions for the return process.
  • Depending on the circumstances, you may be eligible for a replacement or a refund for the damaged item.
  • Refunds will be issued in Store credits.

Shipping Costs

• • We will cover the return shipping costs for the damaged item. Please follow our provided instructions for return shipping.